We do lots so you don’t have to

At Thrillworks, we don’t think we’re smarter than you because you may not happen to know what ASP stands for. It’s our business to know that stuff, not yours. In fact, that’s our approach right there: you know your business and we know ours. Really, is there a more perfect partnership?

A comfy chair.

Thrillworks – Because Anything Is Possible!

We believe in the power of the technology to change and shape the way people connect with each other and the world around them. With hard work, integrity and innovation we create experiences that make a difference.

Thrillworks believes in customer service – we are a boutique online agency who fosters long-term relationships with some of Canada’s largest and most recognized companies.

  • Long-term experience working in the online space – across numerous market and verticals
  • Comprehensive understanding of online marketing, mobile website and app development, social media and, of course, website design
  • A history of lasting, successful partnerships with our clients
  • Commitment to learning all areas of our clients businesses
  • Comprehensive track record of delivering Web Content Management System solutions for our clients
  • Award-winning work recognized industry-wide across B2B, desktop and mobile projects

We focus on understanding what your long term objectives are and we strive to achieve them. Other web agencies may believe that launching a website is the end point to a project, but we believe it is only the beginning. Thrillworks believes in a long-term agency partnership that evolves beyond launch.

Our Process

While we’d love to boast that our way of bringing a project from conception to completion is entirely unique, we’re pretty sure that tried and true project management methodologies are the best way to get the job done. We do have a few ‘stupid human tricks’ up our sleeves though. Things like: integrity, honesty and top quality. You know all the things that shouldn’t be taken for granted when you hire a web agency but unfortunately not everyone lives up to.

We’ll launch your website AND call you in the morning…remember ‘no one site stands’ with us.

1. Define

In the discovery phase we solidify our understanding of exactly what the website will be, who it is meant to serve, and the business objectives that are to be met by its launch.  We work hard to understand your business, to get “into the heads” of your site’s visitors, and help you to identify just how your online properties can support your offline business objectives.

Phase Deliverables:

Formal Project Plan, Competitive Analysis, Business Requirements Document

2. Design

During the design phase, both the information design and the “look and feel” of the website are determined.  Some of the tasks are: wireframes, prototypes, create design overall, iterate through the designs until you are satisfied and ready to sign-off, design initial database architecture, and create final information architecture.

Phase Deliverables:

Content Strategy/Audit, Information Architecture, User Interface Wireframes, Functional and Technical Requirements Documents, Visual Design concepts, finalized Visual Design

3. Develop

The development phase of website creation is where the bulk of the heavy-lifting is completed.  This is the phase of the project where the web development team focuses all their energy to bring the website to life.  With some agencies, this phase can seem like a “black box” to clients where all of the work is being done behind closed doors: our strategy to avoid this black box is to have weekly status updates between our team and yours so that you can be confident that your website is on task and on schedule.

Phase Deliverables:

Environment setup and access/permissions in place, hosting, WCMS installed, site code developed, test cases created, copy decks created, production graphics created, translation completed

4. Deliver and Beyond

Quality control methods highlight the tasks involved in the delivery phase of website development.  Here your website is tested, and tested, and tested again to ensure that it meets all the design, functional and technical requirements.  Once we are sure that this site is of the high standards that we hold ourselves to, we will hand the website to you for “UAT” (User Acceptance Testing).   You see it and use it before it goes live to the public.  If need be, we incorporate any necessary fixes.

Phase Deliverables:

UAT website, launch plan, website launched, analytics integrated and confirmed to be reporting

Other, less nurturing agencies view ‘launch’ as the end of the road, at Thrillworks it marks another important stage in the emerging relationship. We liken it to producing a newborn baby: after all, it’s important to make sure the child grows up strong and healthy!

We’ll develop a process for updating your website as well as providing you with suggestions and updates on future trends and technologies. Throw in some optional training and support, and… that’s it! A beautiful experience concludes and a wonderful relationship blossoms! At Thrillworks, the honeymoon is truly never over. Right, what are you waiting for? Contact Thrillworks today.

Contact Us

No revolving doors
just open ones

Thrillworks is a highly skilled and specialized crew of professionals, with every angle covered. And when you work with so many talented folks who wants to go anywhere anyway? Our current average Time Spent @ Thrillworks is coming in at 3.9667 years, but it would be a little misleading if we didn’t give a shout out to the three Thrillworkers who have been here more than a decade!

Knock knock!
Filter Our Team

Jay Bousada


A photo of Jay Bousada

Karen Wood

Vice President

A photo of Karen Wood

Marianne Prybyla

Office Manager

A photo of Marianne Prybyla

Paul Charszewski

Web Production Specialist

A photo of Paul Charszewski

John Avarino

Team Lead, Production Specialists

A photo of John Avarino

Dave Taylor

Project Manager

A photo of Dave Taylor

Tim Ziegel

Front End Developer

A photo of Tim Ziegel

Ryan Spolnik

Front End Developer

A photo of Ryan Spolnik

Marissa Glen

Project Manager

A photo of Marissa Glen

Stuart Freeman

Team Lead, Production Specialists

A photo of Stuart Freeman

Mark Reinhardt

Creative Director

A photo of Mark Reinhardt

Zareen Jaunbocus

Lead, Quality & Experience

A photo of Zareen Jaunbocus

Jenna Bihun

Business Development Specialist

A photo of Jenna Bihun

Nico Tai

Project Manager

A photo of Nico Tai

Casey Sheahan

Director, Operations

A photo of Casey Sheahan (with a mask).

Matt Klassen

Director, Technology

A photo of Matt Klassen

Dean Maloney

Senior Web Developer

A photo of Dean Maloney

Bryan Toreja


A photo of Brian Toreja

Brad Beaulieu

Back End Developer

A photo of Brad Beaulieu

Kane Hysop

Project Manager

A photo of Kane Hysop

Matt Markowiak

Digital Strategy

A photo of Matt Markowiak

Corey Noble

Web Production Specialist

A photo of Corey Noble

Josie Cino

Content Strategist

A photo of Josie Cino

Terence Brady

Quality Assurance, Engineer

A photo of Terence Brady

Trevor Lavigne

Front-End Web Developer

A photo of Trevor Lavigne

Derek Abraham

Senior Art Director

A photo of Derek Abraham

Mark Bognar

Back-End Web Developer

A photo of Mark Bognar

Chris Di Benedetto


A photo of Chris Di Benedetto

Daniel Bosnar

Front End Developer

A photo of Daniel Bosnar

Laura Laughren

Project Manager

A photo of Laura Laughren

Kevin Gamble


A photo of Kevin Gamble

Katelyn Febbraro

Project Manager

A photo of Katelyn Febbraro

Stephanie Hall

Project Manager

A photo of Stephanie Hall

Sarah Mali

Web Production Specialist

A photo of Sarah Mali

Claire Graham


A photo of Claire Graham

Lisa Torry

Director, Client Partnerships

A photo of Lisa Torry

Our Biggest Fans

Tim Hortons
Petro Canada